Job Title: Service Technical Support  

Position Details:

• 100% onsite at 700 Lairport Street, El Segundo, CA, 90245.
• Hours/Work Schedule: Monday thru Friday, 40 hours/week.
• Approximately 24-months contract (05/05/2025 - 05/04/2027).
• Looking for someone who can work 7 AM to 3.30 PM

Requirements:

• Calibrate and perform adjustments on Electronic Measurement and Test Equipment.
• Use test automation platforms and software to calibrate Measurement and Test Equipment.
• Perform manual calibration procedures on Measurement and Test Equipment.
• Solve problems requiring breadth/depth of knowledge of calibration, metrology principles, and preventative maintenance techniques.  Recommend corrective actions resulting in solutions that are cost effective and enhance the process.
• Use software skills and/or technical ability to fix, enhance or develop calibration procedures.  Ensure that all changes are approved and documented appropriately.
• Take ownership of commitments and deliver on them.
• Use daily work schedules to appropriately factor volume, priority, customer expectations, and service center goals into decision making processes.
• Maintain high workmanship standards and deliver on commitments.
• Provide consistent, solid contribution to team and service center delivery goals.
• Maximize the use of existing assets, multi-task effectively, and ensure resources are used properly.

Qualifications:

• This position requires a 2-year technical degree or equivalent training/certification. 
• Requires a minimum of 5 years directly related experience in calibration, with typically 7 to 10 years of experience.
• Solid working knowledge of Windows, MS Excel, MS Word, and Outlook
• Maintain a positive attitude and provide constructive dialogue with respect to business strategies, direction, and policies.  
• Understands the service business and remains flexible to changing business needs.
• Communicate effectively with internal and external customers.  Initiate customer interaction when appropriate.  Resolve technical problems and provide advice on set-up, applications, and issues related to compatibility.  Escalate issues when necessary and maintain ownership through resolution.  This is done verbally or via written correspondence.
• Learn new, emerging technologies rapidly.  Quickly become proficient in calibration support and adjustment as new products are introduced.  Takes initiative and seeks to expand the overall education/experience level

 Pay Transparency:

• This is the pay range that Magnit reasonably expects to pay someone for this position is $/hour $40.00 - $50.00/hour.
• Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).