Job Title: Service Technical Support (Night Shift)

Position Details:

• 100% onsite at 10090 Foothills Boulevard; Roseville, CA 95747.
• Work Schedule: Shift start time flexible between 10 pm and 12 am (PDT), end time between 6 am and 8 am (PDT).
• Approximately 24-months contract (Target Start/End Date: 08/18/2025 - 08/16/2027). 

We are looking to add Calibration Service Technician to our team. Chosen individual will be responsible for the following:

• Perform calibrations, adjustments, and basic repairs on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope and complexity. 
• Escalate more difficult repairs to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent, solid contribution to team and service center delivery goals.
• Adheres to established production processes and is responsible for achieving established team production goals.
• Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Exercises good discretion in the use of time and other Keysight resources. 
• Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly.  
• Understanding of and compliance with ESD protocol and connector care is a must.
• Maintains high workmanship standards and delivers on commitments. 
• Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.

Qualifications:

• This position requires some specialized training/certification in electronics (prefer AS degree in this field), or applicable Military experience.
• 2+ years of related experience in the calibration and repair of electronic test equipment is preferred.
• Demonstrates electronic and mechanical competence.
• Exercises good discretion in the use of time and other Keysight resources. 
• Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
• Maintains high workmanship standards and delivers on commitments. 
• Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
• Communicates effectively with internal and external customers. 
• May initiate customer interaction as appropriate. 
• Escalates issues through appropriate channels when necessary - This is done verbally or via written correspondence.
• Possesses excellent organizational skills.
• Exhibits the ability to build and maintain professional relationships with wide range of people.
• Adheres to the highest standards of business ethics.

Pay Transparency:

• This is the pay range that Magnit reasonably expects to pay someone for this position is $29.16/hour - $32.91/hour W-2.
• Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).