The Electronic Service Technician candidate will support Keysight manufactured test equipment. This position requires calibration and repair knowledge of a wide variety of Keysight equipment.
Specific duties include:
- Testing, calibrating, assembling, and disassembling of electronic instrument products to maintain functionality and accuracy.
- Responsible for internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
- Working within the designated area of expertise, the candidate will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
Qualifications:
- Applicant should have at least 4 years of related experience in the calibration and repair of electronic test equipment.
- Prior experience is strongly preferred.
- This position requires some education, specialized training/certification, or Military experience.
- Experience using automated calibration software platforms (STE, PC Based, METCAL, TME, ETMS etc) is a plus. Strong PC (MS Windows/Office) skills are a must.
- Requires excellent communication and organizational skills.
- Demonstrates electronic and mechanical competence.
- Works with clearly defined objectives on customer service assignments that may be repetitive in nature.
- Solves technical problems of limited scope and complexity.
- Performs adjustments, calibrations, and basic repairs.
- Escalates more difficult repairs to experienced technicians.
- Exhibits the ability to build and maintain professional relationships with wide range of people.
- Adheres to the highest standards of business ethics.
- Provides consistent, solid contribution to team and service center delivery goals.
- Exercises good discretion in the use of time and other Keysight resources.
- Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
- Maintains high workmanship standards and delivers on commitments.
- Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high-quality service and minimization of re-repair.
- Communicates effectively with internal and external customers.
- May initiate customer interaction as appropriate.
- Escalates issues through appropriate channels when necessary.
- This is done verbally or via written correspondence.
- Adheres to established production processes and is responsible for achieving established team production goals.
Hourly Pay Rate Range (dependent on location, experience, expectation): Pay Range: $21.74/hour - $23.18/hour W-2. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met). Work Schedule: Monday thru Friday, 6 AM - 2:30 PM (40 hours/week). 100% onsite at Keysight Location: 10090 Foothills Boulevard, Roseville, CA, 95747. Contract Duration: 24 months (06/24/2024 to 06/23/2026).
